1970s Sunflower Basket

Important Information:

• We’ve described this item to the best of our ability, noting any flaws and providing accurate details about its age and condition. If you have questions, please reach out before purchasing.
• Antique and vintage items are pre-owned and may show normal signs of wear and age.
• Color variations may occur due to photography and lighting.

Policies:

• No refunds or exchanges.
• Insurance is recommended for fragile or breakable items during shipping.
• Items are shipped Monday through Friday (no weekends or holidays).
• For international orders, the buyer is responsible for any taxes, duties, or customs fees.

Refunds & Exchanges

We do not offer refunds or returns for any items listed.

Before making a purchase, please carefully review each product description. If you have any questions or concerns, feel free to reach out—we’re happy to assist you in making an informed decision.

For any inquiries, you can contact us at helemartz9@gmail.com.

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Damages & Issues

We want you to be completely satisfied with your order. Please inspect your items upon delivery and contact us immediately if:

• The item is defective
• The item is damaged
• You received the wrong item

If any of the above applies, please reach out so we can evaluate the issue and find a solution.

📌 Please note: We do not accept returns on sale items or gift cards.

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Product Condition & Accuracy

We do our best to accurately describe the condition, details, and any imperfections of each item. If you have any questions before purchasing, don’t hesitate to contact us.

• Many of our items, including vintage or antique pieces, may show signs of wear due to age.
• Please allow for slight color variations due to photography and lighting.
• Every item is carefully inspected and securely packaged to ensure safe delivery.

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Shipping & International Orders

🚚 Shipping Schedule: We ship Monday through Friday (excluding weekends and holidays).

🌍 International Orders:

• The buyer is responsible for any customs duties, taxes, or import fees.
• We highly recommend purchasing shipping insurance, especially for fragile or breakable items.

📌 Please note:

• We do not offer refunds if an item is lost during transit.
• We are not responsible for damage during transit if shipping insurance is not purchased.

If you have any questions about shipping, feel free to reach out before placing your order.

1. I don’t see my order in my account. What should I do?

If you don’t see your order in your account, you may have checked out as a guest. To locate your order:

1. Open your email inbox.
2. Find the order confirmation email you received at the time of purchase. This email is sent from helemartz9@gmail.com.
3. If you created an account after purchasing as a guest, your order may not be linked automatically. Contact us with your order details, and we’ll be happy to assist you.

If you’re unable to find your order confirmation, please email us at helemartz9@gmail.com for further assistance.

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2. How can I return or exchange an item?

We want you to love your purchase! Returns and exchanges may be available depending on our store policies.

To request a return or exchange:

• Check our Refund and Exchange Policy page for details on eligible items.
• Contact us at helemartz9@gmail.com with your order number and reason for return/exchange.
• We’ll provide instructions on how to proceed.

📌 Please note: Sale items and gift cards are non-refundable.

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3. My order was marked as delivered, but I didn’t receive it. What should I do?

If your tracking status shows "Delivered" but you haven’t received your package, try the following steps:

• Check with neighbors or household members in case the package was delivered to the wrong address.
• Verify the shipping address on your order confirmation to ensure it’s correct.
• Contact your local post office or courier with your tracking number—they may have additional information or a delivery scan error.
• If the package is still missing, reach out to us at helemartz9@gmail.com so we can assist you in filing a claim with the carrier.

📌 Please note: We are not responsible for lost or stolen packages once marked as delivered, but we’ll do our best to help you resolve the issue.

Privacy Policy
Effective Date: 3/1/2025

This Privacy Policy describes how lechaletbymay.com (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, interactions with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to data that can uniquely identify an individual. Below is more information about the types of Personal Information we collect and why.

Device Information

• Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, viewed products, search terms, and interaction with the Site.
• Purpose of collection: To load the Site accurately and perform analytics to optimize user experience.
• Source of collection: Automatically collected via cookies, log files, web beacons, tags, and pixels.
• Disclosure for a business purpose: Shared with our processor Shopify and analytics providers such as Google Analytics.

Order Information

• Examples of Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers and accepted payment types), email address, and phone number.
• Purpose of collection: To process your payment, arrange for shipping, send invoices or order confirmations, and prevent fraud.
• Source of collection: Collected directly from you.
• Disclosure for a business purpose: Shared with Shopify, payment processors, shipping carriers, and fulfillment services.

Customer Support Information

• Examples of Personal Information collected: Any information you provide when reaching out for customer support.
• Purpose of collection: To assist with inquiries, returns, and other service-related requests.
• Source of collection: Collected directly from you.
• Disclosure for a business purpose: Shared with customer support platforms and Shopify.

Minors

The Site is not intended for individuals under the age of 18 years old. We do not knowingly collect Personal Information from children, including children with disabilities who may require additional protections under applicable laws. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

2. Sharing Personal Information

We share your Personal Information with third-party service providers to help us provide our services, as described above. For example:

• Shopify: We use Shopify to power our online store. More about Shopify's Privacy Policy: https://www.shopify.com/legal/privacy.
• Legal Compliance: We may share Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.
• Advertising Partners: If applicable, we share limited data with advertising networks for targeted marketing.

3. Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to you. For example:

• Google Analytics: Helps us understand how customers use the Site (Opt-out here).
• Advertising Networks: We share browsing behavior with partners to display personalized ads (Opt-out via NAI).

To opt out of targeted ads:

• Facebook: Ad Preferences
• Google: Ad Settings
• Bing: Opt-Out Page

4. Using Personal Information

We use your Personal Information to:

• Offer and manage our services.
• Process payments, fulfill orders, and arrange shipping.
• Send updates about new products and promotions.

5. Your Rights

GDPR (European Economic Area Residents)

If you are a resident of the European Economic Area (EEA), you may have certain rights under the General Data Protection Regulation (GDPR), including the right to:

• Access, correct, update, or delete your Personal Information.
• Request data portability (transfer of your data to another provider).
• Object to data processing in certain circumstances.

As a small business based in Illinois, we do not primarily target customers in the EEA, but we respect your privacy and will make reasonable efforts to address valid data requests.

Your information is processed by Shopify, which complies with GDPR requirements. Data is initially processed in Ireland and then transferred outside of Europe for storage and further processing.

For more information on Shopify’s GDPR compliance, please visit:
🔗 Shopify GDPR Policy

To exercise your rights, please contact us at helemartz9@gmail.com.

CCPA (California Residents)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

• Request access to the Personal Information we have collected about you.
• Request deletion of your Personal Information, subject to certain exceptions.
• Opt-out of the sale of your Personal Information (Note: We do not sell Personal Information).

Since we are a small business, we may not be legally required to comply with all aspects of CCPA. However, we respect your privacy and will make reasonable efforts to fulfill any valid requests.

To exercise your rights, please contact us at helemartz9@gmail.com.

6. Cookies

Cookies are small data files stored on your device to enhance user experience. We use cookies for functionality, analytics, and marketing.

Managing Cookies

Most browsers accept cookies by default, but you can adjust settings:

• All About Cookies
• Adjust browser settings via Preferences or Privacy sections.
• You can visit sites for assistance at www.allaboutcookies.org

7. Do Not Track

We do not alter our data collection practices in response to Do Not Track signals from browsers due to a lack of consistent industry standards.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

9. Contact Us

For more details about our privacy practices, or to make a request, contact us:

• Email: helemartz9@gmail.com
• Mail: 9964 Schiller Blvd, Franklin Park, IL 60131, United States

If unsatisfied with our response, you may file a complaint with your local data protection authority.

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